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How I became a membership engagement leader

Given the number of newsrooms pivoting to memberships, we think it’s time to talk about what a career on this track could look like. We brought together two membership engagement leaders who’ve found themselves in one of the most important roles in media today. If you’re starting a career in media, or looking for a change, you’ll want to watch this discussion.

Lynn D'Cruz

Chief Membership Officer, Malaysiakini

MALAYSIA

Lynn started her career as an English lecturer before joining media. In 2014, she spearheaded Malaysiakini’s first crowdfunding campaign. She has a Masters in Managerial Psychology and is a 2019 Google News Initiative Newsroom Leadership Program Fellow.

Deborah Augustin

Membership Engagement Coordinator, New Naratif

MALAYSIA

Deborah is a Malaysian writer and researcher. She worked as a Parliamentary Assistant for the MP of Kelana Jaya. She is currently working on a cross-genre chapbook about immigration in the United States.


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4 September

A year ago, I started The Current, my own media company in Pakistan. This is what I've learned about myself